Before you start testing:
First make sure you are updated. Many problems are solved by simply updating. Make sure you are using the latest versions for the Apple OSX and Microsoft Office. Restart your Mac. This often fixes many problems. Running Repair Permissions is another standard tool used to repair problems. One of the first steps many troubleshooters take when experiencing issues is to delete cache files and/or to check preference files for damage . . .
Continue Reading: Troubleshoot
Terms used with Entourage, Outlook & Apple Account Archive (zip) “Archive and Install” of the Mac OS Autofil, Autocomplete or Most Recently Used (MRU) AutoUpdate (MAU) Daemons Database for Entourage Digital Signatures Domain Encryption File Extensions Identity/User IMAP and POP Accounts Invisible files Jargon Log Out/In Mac not MAC Mac BU MERP MBOX Microsoft AU daemon Microsoft User Data folder (MUD) Most Recently Used (MRU) a.k.a. AutoComplete list MVP Notifications Online Access Packages POP Accounts . . .
Continue Reading: Glossary
Understanding basic terms used with Microsoft Entourage to help new users and switchers. How can you backup your data, if you don’t know where it is? . . .
Continue Reading: Tech Terms