Issues with Mavericks and Office for Mac – How to troubleshoot

Office for Mac 2008 and 2011 are both compatible with OS X 10.9.0 Mavericks. Some users have no issues while others are having minor issues and a few users are having major issues. If you have not upgraded, I suggest you wait until 10.9.1 or 10.9.2 is released.

Be sure to backup first and read Apple Discussions for all the latest news. Mavericks has had serious issues with hardware especially Western Digital drives. Some printers . . .

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Confused over what syncs in Outlook 2011?

Mail sync is determined by the type of account (POP, IMAP, Exchange) you have. Sync for contacts and calendars is not an option for POP or IMAP accounts.

Apple has deprecated Sync Services in Mountain Lion and it no longer works reliably.

[Added Nov 17, 2013- Sync Services is no longer supported on Mavericks. Syncing with an iPhone via iTunes is not supported in Mavericks.]

You can no longer sync with an iPhone or iPad . . .

Continue Reading: Confused over what syncs in Outlook 2011?

Sync FAQs for Outlook 2011

[Jun 12, 2015 Since this article was written, Sync Services have been depreciated. The following info would only be useful if you are running an older version of OS X. Outlook will only sync via Exchange. There is no sync for local contacts and calendars. Office 2016 Preview does not offer sync to CalDAV and CardDAV needed to sync to Apple’s iCloud or Google Contacts and Calendars.]

Sync Services continues to be a hot topic . . .

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Sync FAQs

Sync Services is a central database on your Macintosh computer that keeps track of applications and devices that share information. You can use Sync Services to synchronize your Outlook contacts with other applications, such as the Apple Address Book and MobileMe.

If you have an Exchange account, you do not use the Sync Services central database. You are syncing to the data on the Exchange server. For this reason, you’ll have fewer issues with sync . . .

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Microsoft explains decision to delay calendar sync in Outlook for Mac

If you don’t have an Exchange account, you’ll find there is no calendar sync available for syncing your calendar events to iCal or iPhone. This feature is coming in an update. Before you ask, no date has been announced. Your choices are to 1) wait before upgrading, 2) upgrade and use Entourage for email, 3) use iCal for your default calendar until the update or 4) move to Apple Mail.

Andy Ruff, Lead Program Manager . . .

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Sync categories in Entourage with groups in Address Book

Script to sync categories in Entourage with groups in the Address Book so you can sync the category to your cell phone. . . .

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Calendar synching between Entourage and iCal

Entourage’s support of Sync Services keeps confusing many users: while the contacts in Entourage show up just fine in Address Book, a number of problems appear with Entourage’s calendar and iCal. A number of users have been creating their calendar entries in iCal and are surprised to discover that, even though they have enabled calendar syncing in Entourage’s preferences, nothing seems to be happening. However, this is not the case; Entourage’s calendar does sync to . . .

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Why does syncing play Gossip with my contacts?

When Steve Jobs announced the iPhone at Macworld 2007, I was one of the thousands of attendees gawking at the phone in its crystal case flanked with security guards. The announcement generated more questions than answers. As an Entourage 2004 user and a prospective iPhone owner I wanted to hear “… and it will sync with Entourage!” but nobody knew until a short while before the iPhone was released in June that it would indeed . . .

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