“Who is on the other end getting that feedback? Is someone on the other end getting that feedback? Or does it just go to File 13?”
[This is Part II in a three part series about Microsoft and customer feedback.
Part I: The best methods to send Microsoft feedback. Part II: What happens to customer feedback? Part III: Criticism of how Microsoft responds to customer feedback.] Is Microsoft really listening to its customers? . . .
Continue Reading: Are you there Microsoft? It’s me, your customer.