FAQs

If you don’t find a solution, post a question in Microsoft for Mac Product Forums

Before you report a problem

Make sure you are updated Restart your Mac Run Repair Permissions using Disk Utility Check to see if your question has already been answered. Look in Help (it’s under Help in the Menu Bar) or search OfficeforMacHelp.com for answers. If you still can’t find the answer then ask on the Microsoft for Mac Product Forums. . . .

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Are receipts causing your update to fail?

Check your receipts folder if you are having problems updating after you deleted Office 2008. . . .

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