Outlook rebuild results in folders named Recovered

This article is going to focus on the issue where your folders have the generic name “Recovered Folder” after rebuilding. This is a new procedure, it’s too soon to know if this will work for everyone. It’s also possible this option will work for other unsuccessful rebuild issues as well. Please leave a comment to let us know if it works for you. (See addendum at end for other options it will recover. Check back . . .

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How to recover your data when rebuilding, restoring and upgrading fails

When rebuilding, restoring and upgrading fails, you can recover your data. Outlook stores your data in the Data Records folder in your Identity folder.

~/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records

If you restore your Identity from Time Machine or another backup and it fails to rebuild, or you upgraded to Service Pack 2 (SP2) 14.2.1 and you have missing data you can restore your data from your old Identity. ALWAYS WORK OFF A COPY . . .

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Outlook crashes & hangs

Is Outlook constantly asking to be rebuilt, hanging or crashing? Unlike Microsoft Entourage, which stores messages within the Database file and creates one multi-megabyte or even multi-gigabyte file, Outlook stores messages separately from the Database file. You can read all about the new database in Outlook, Outlook, how does your Database grow? Even though we have a new improved database there are still issues. Many involve the initial import into Outlook. Let’s first look at . . .

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Troubleshoot

Outlook has a new database and you’ll find rebuilding easier and faster than rebuilding an Entourage database. Read about the new database in this post: Outlook, Outlook, how does your Database grow?

Often when importing from an older version, you will need to export your data as .rge or .mbox files rather than selecting to import from an older Identity. See the Entourage Help Page for instruction. We are also seeing issues importing large .PST . . .

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Entourage 2008 corrects several annoying behaviors for home users

“The Create a mailing list rule option is now gone from the Junk E-mail Protection window. Hallelujah!”

Having participated in the Microsoft public newsgroups for a few years, I’ve come to easily spot a few questions that are the result of problems with Entourage 2004. Maybe the problems are poor user interface or maybe they are just the result of short-thinking on Microsoft’s part.

Some of these problems have been addressed in Entourage 2008 and . . .

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