Under File > Export you can select to export all your data as .olm file. This file can be used as backup or to move your data into a new Identity. Do you get “Done” at the end or do you get “one or more items failed to export”? If you do not get “Done”, all your data was not exported.
If you are using the .olm file to create a new identity, I suggest . . .
Continue Reading: Export as .olm file fails to get all data
[This article was written for Users that had issues upgrading from Office 14.1.x to 14.2.1. If you did not upgrade from 14.1.x and need to move to a new Identity, follow steps here to move to a new Identity.]
How to move your data to a new Identity
Even though some users had what seemed to be a successful upgrade to the 14.2.1 database, issues in the Identity are causing concern. You can try rebuilding, . . .
Continue Reading: How to move your data to a new Identity