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Under File > Export you can select to export all your data as .olm file. This file can be used as backup or to move your data into a new Identity. Do you get “Done” at the end or do you get “one or more items failed to export”? If you do not get “Done”, all your data was not exported. If you are using the .olm file to create a new identity, I suggest you delete your . . . Continue Reading: Export as .olm file fails to get all data Even though some users had what seemed to be a successful upgrade to the 14.2.1 database, issues in the Identity are causing concern. You can try rebuilding, but if that fails, you need to move to a new Identity. If you do not have any data under “On My Computer” folders: messages, contacts, events, notes and tasks, you can simply start over in a new Identity. Enter your Exchange account and let your data download into . . . Continue Reading: How to move your data to a new Identity When rebuilding, restoring and upgrading fails, you can recover your data. Outlook stores your data in the Data Records folder in your Identity folder. ~/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records If you restore your Identity from Time Machine or another backup and it fails to rebuild, or you upgraded to Service Pack 2 (SP2) 14.2.1 and you have missing data you can restore your data from your old Identity. ALWAYS WORK OFF A COPY [Note: Since posting this article, we have . . . Continue Reading: How to recover your data when rebuilding, restoring and upgrading fails |
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