How can Microsoft make Office for Mac ‘administrator friendly’?

Software developers need to make their software “administrator friendly” because we are their first line of defense when supporting their products. If we can resolve a user’s problem then that’s one less problem the developer needs to resolve. Following is an open letter to Microsoft on behalf of administrators like myself requesting what we need in the next version of Microsoft Office for Mac.

Whom and what do I support?

I manage around 200 Macs . . .

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Macworld 2011 session slides available for download

This year I had the privilege of presenting two sessions along with Richard Kmieciak from Microsoft as part of the MacIT conference at Macworld Expo in San Francisco. Our second session was over about an hour ago and the Expo has concluded for the year.

Some folks have asked for the slides from the presentations, so below are the PowerPoint decks. While they are free for anyone to view, they are geared toward IT professionals . . .

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