Basics: Folders On My Computer

With the new unified Inbox option in Outlook that groups your Inboxes, Drafts, Deleted Items and Junk folders, some users are confused over mail that is downloaded to their computer or mail that is on the server. More info on the unified Inbox.

What are folders “On My Computer”?

Messages that are in folders under “On My Computer” are stored on your computer. Exchange users often archive messages from their Exchange account to “On My . . .

Continue Reading: Basics: Folders On My Computer

New features in Outlook-unified inbox

If you’ve used Apple Mail or iPhone OS 4.0, you’re already familiar with the unified Inbox. By default, the Outlook folder list groups similar folders (Inbox, Drafts, Sent, Deleted Items ) from all your POP, IMAP and Microsoft Exchange accounts. This feature can make it easier to read all your messages. However, you can turn off this feature so that each account and all it’s folders are separated in the folder list. Unchecking reverts to . . .

Continue Reading: New features in Outlook-unified inbox

Glossary

Terms used with Entourage, Outlook & Apple Account Archive (zip) “Archive and Install” of the Mac OS Autofil, Autocomplete or Most Recently Used (MRU) AutoUpdate (MAU) Daemons Database for Entourage Digital Signatures Domain Encryption File Extensions Identity/User IMAP and POP Accounts Invisible files Jargon Log Out/In Mac not MAC Mac BU MERP MBOX Microsoft AU daemon Microsoft User Data folder (MUD) Most Recently Used (MRU) a.k.a. AutoComplete list MVP Notifications Online Access Packages POP Accounts . . .

Continue Reading: Glossary

Hotmail accounts as IMAP

Hotmail users have lost functionality when Hotmail switched over to POP access recently. To get back IMAP, sign up to beta test mBox Mail for Mac. . . .

Continue Reading: Hotmail accounts as IMAP

Logon failure for Exchange users: Mail could not be received at this time.

When connecting to an Exchange mailbox Entourage user sees the following error repeatedly. User enters correct credentials (username, password & domain) but same error comes back again thus effectively entering a never ending loop. . . .

Continue Reading: Logon failure for Exchange users: Mail could not be received at this time.

Empty cache files in Entourage 2008

Another casualty of the transition to Entourage 2008 is the Empty Cache for the Entourage newsreader and purge IMAP messages. Currently there isn’t a way to empty cache files. Rebuilding the database in Entourage 2008 no longer flushes any caches.

. . .

Continue Reading: Empty cache files in Entourage 2008

Create Gmail labels and make Entourage folders

A couple of folks have written and asked for ideas about making the move from Gmail POP to IMAP. They already have their mail downloaded into Entourage but IMAP will download that mail again. This could take a while depending on how much mail is in the INBOX.

Entourage will sync all messages in your INBOX if you have Live Sync enabled (see the Configure advanced IMAP settings section in my earlier post Connect Entourage . . .

Continue Reading: Create Gmail labels and make Entourage folders

Microsoft Office 2004 for Mac 11.3.9 update released

Microsoft has released the 11.3.9 update for Office 2004. (2.49 MB) The update requires that the Microsoft Office 2004 for Mac 11.3.8 Update be installed first. Download them both from Mactoptia, use the Microsoft AutoUpdate application or simply select the Check For Updates command from the Help menu in any Office 2004 application.

. . .

Continue Reading: Microsoft Office 2004 for Mac 11.3.9 update released

Connect Entourage 2004 to Gmail’s IMAP service

Since Google’s announcement in late October that it would offer free IMAP service for users of its Gmail service, news sites, blogs and forums have been abuzz with the expanded capabilities. Gmail’s message search engine, generous 5GB storage capacity and excellent spam filtering makes dealing with E-mail easy and Google is also enticing iPhone users to its IMAP service by providing detailed setup instructions. Now, because of IMAP, Gmail users can take advantage of all . . .

Continue Reading: Connect Entourage 2004 to Gmail’s IMAP service