Create a new Profile (Identity) in Outlook v15

Outlook v15 uses the term Profiles not Identities.

In Outlook 2011, you could hold down the Option key when launching Outlook to open the Database Utility to create a new Identity. In Outlook v15 (Office for Mac 2016 Preview) see the following steps to create a new Profile (Identity).

Create a new Profile.

To create a new profile, in Finder, browse to the Application folder. Press CTRL and then click Microsoft Outlook to see the . . .

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How to recover your data when rebuilding, restoring and upgrading fails

When rebuilding, restoring and upgrading fails, you can recover your data. Outlook stores your data in the Data Records folder in your Identity folder.

~/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records

If you restore your Identity from Time Machine or another backup and it fails to rebuild, or you upgraded to Service Pack 2 (SP2) 14.2.1 and you have missing data you can restore your data from your old Identity. ALWAYS WORK OFF A COPY . . .

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Identity crisis: Why won’t Outlook for Mac open its own messages!?

Oh, that dreaded “Outlook cannot open the file because it is not associated with the default identity” message! We see this when Spotlight finds an Outlook mail message and try to open it. It’s an Outlook message! Why won’t Outlook open its own messages!?

This problem is prevalent in the Microsoft Answers Outlook for Mac forum. After seeing it one more time this weekend I decided to add an entire page on the subject . . .

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Move your Entourage Identity to a new computer

Move your Entourage Identity to a new computer without Entourage installed. Move to a new computer that has an existing Entourage Identity. Import your old Identity to a new version of Entourage on your new computer. . . .

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