Microsoft released Outlook for Mac 15, departing from its history of bundling the application with its Office for Mac suite. Also new was that the release was targeted exclusively at Office 365 customers and not made available as a standalone product. It required activation via online subscription and offered no method for entering a serial number for perpetual use of the product.
The application was referenced in Office Blogs simply as “Outlook for Mac”. It . . .
Continue Reading: Microsoft revamps features for Outlook for Mac 15
If you are having trouble seeing the difference between read and unread messages in Outlook you aren’t alone. This was one of the hot topics on the forums this week.
You could assign a category using a rule to all incoming messages to color unread messages, but you would have to manually remove the category. Not a good option for busy users. I suggest using 1) a Smart Folder for Unread only (Entourage called these . . .
Continue Reading: Use Smart Folder to view Unread only
Entourage’s support of Sync Services keeps confusing many users: while the contacts in Entourage show up just fine in Address Book, a number of problems appear with Entourage’s calendar and iCal. A number of users have been creating their calendar entries in iCal and are surprised to discover that, even though they have enabled calendar syncing in Entourage’s preferences, nothing seems to be happening. However, this is not the case; Entourage’s calendar does sync to . . .
Continue Reading: Calendar synching between Entourage and iCal
Mac users in Exchange environments have sounded off that they are sorely disappointed with the lack of Task and Note syncing in Entourage 2008 as well as other features that Outlook for Windows users take for granted.
In the thread “So does Entourage 2008 sync Exchange tasks and categories?” customers are SHOUTING at Microsoft for lack of feature parity with Outlook and many are saying they have no reason to upgrade to Office 2008.
So, . . .
Continue Reading: Prioritize your Exchange needs!
“Who is on the other end getting that feedback? Is someone on the other end getting that feedback? Or does it just go to File 13?”
[This is Part II in a three part series about Microsoft and customer feedback.
Part I: The best methods to send Microsoft feedback. Part II: What happens to customer feedback? Part III: Criticism of how Microsoft responds to customer feedback.] Is Microsoft really listening to its customers? . . .
Continue Reading: Are you there Microsoft? It’s me, your customer.
“Hello? Anybody home? Think, MacBU, think!”
[This is Part I in a three part series about Microsoft and customer feedback.
Part I: The best methods to send Microsoft feedback. Part II: What happens to customer feedback? Part III: Criticism of how Microsoft responds to customer feedback.]
Much our focus for The Entourage Help Blog comes from participating in the public newsgroup for Microsoft Entourage microsoft.public.mac.office.entourage. If you haven’t already subscribed this this . . .
Continue Reading: Feedback translates to features in Entourage