Basics: Folders On My Computer

By Diane Ross | February 19, 2011

With the new unified Inbox option in Outlook that groups your Inboxes, Drafts, Deleted Items and Junk folders, some users are confused over mail that is downloaded to their computer or mail that is on the server. More info on the unified Inbox.

What are folders “On My Computer”?

Messages that are in folders under “On My Computer” are stored on your computer. Exchange users often archive messages from their Exchange account to “On My . . .

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Sync FAQs for Outlook 2011

By Diane Ross | February 3, 2011

Sync Services continues to be a hot topic for Outlook 2011 POP and IMAP users. If you don’t know what type of account you have, see below. This article will answer the most frequently asked questions for sync. For additional sync questions see this page for help.

What are Sync Services?

Sync Services is a central database on your Mac that keeps track of applications and devices that share information. Currently, you can . . .

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Export Options

By Diane Ross | January 15, 2011

FAQs Does Outlook for Mac export .pst files? Does Outlook for Mac export .mbox files? What files can be exported in Outlook for Mac? How do I export a group so I can import into Excel? How do I get my data out of Outlook so I can move to another email client? How do I export my data out of Outlook to archive in a new Identity?

1)  Does Outlook for Mac export .pst . . .

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Sync FAQs

By Diane Ross | January 14, 2011

Sync Services is a central database on your Macintosh computer that keeps track of applications and devices that share information. You can use Sync Services to synchronize your Outlook contacts with other applications, such as the Apple Address Book and MobileMe.

If you have an Exchange account, you do not use the Sync Services central database.  You are syncing to the data on the Exchange server. For this reason, you’ll have fewer issues with sync . . .

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Calendar syncing in Outlook

By Diane Ross | October 20, 2010

Based on 500+ searches today for calendar syncing, I thought I should publish the most current info on Sync Services. Currently, there is no option in Outlook’s Sync Services for Calendar events. It will be coming in a later update. Before you ask, there is no date announced.

For Outlook, we entirely rebuilt our Sync Services support from the ground up. Our goal was to take care of those issues that some heavy-duty sync users . . .

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Create individual files for contacts and events

By Diane Ross | April 25, 2009

Have you ever wanted to create a file with all of your contacts as .vcf files, or your calendar events as .ics files to share or as a simple, non-automatic back-up? Here is an easy way to accomplish this task. . . .

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Cleaning up duplicated events

By Corentin Cras-Méneur | January 25, 2008

(reposting a post from Cortig.net)

Jolly Roger posted a very useful script on microsoft.public.mac.office.entourage. The script finds and deletes duplicated events in the calendar (not discriminating what calendar they are from).You can install this script in your Entourage Script folder. Download

You can find delete duplicate scripts for messages, events and contacts here: Delete Duplicates Page

[Note added: Use iCal Dupe Deleter. It's much faster! Make sure Sync Services is enabled while you run iCal . . .

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