Are you there Microsoft? It’s me, your customer.

“Who is on the other end getting that feedback? Is someone on the other end getting that feedback? Or does it just go to File 13?”

[This is Part II in a three part series about Microsoft and customer feedback.

Part I: The best methods to send Microsoft feedback. Part II: What happens to customer feedback? Part III: Criticism of how Microsoft responds to customer feedback.] Is Microsoft really listening to its customers? . . .

Continue Reading: Are you there Microsoft? It’s me, your customer.