Responses needed: Outlook for Mac Exchange Setup Script Survey

Mac Admins, if you’re currently using any version of my Outlook for Mac Exchange Setup Script, I need your responses. The script I’m referencing is available at these two locations:

Version 4.0.1 - http://www.officeformachelp.com/outlook/exchange/setup-script/
Version 4.5.2 - https://github.com/talkingmoose/Outlook-Exchange-Setup

Some planned changes in Outlook for Mac will break the automatic setup portion of the script and I will not be able to create a workaround for it. If you rely on this feature of the script, I need your help to inform Microsoft how many users will be affected by the changes. My goal is to show there is a need for automatic user configuration in Outlook for Mac when Autodiscover doesn’t work in an envronment. (Because I’m under a Non-Disclosure Agreement I cannot provide more detail than this.)

I’ll be traveling to Redmond, WA, to visit with the Office for Mac development group at Microsoft in early November 2014. If the results of this survey indicate a strong need for another form of automatic setup for users other than Autodiscover, I will present the findings to them.

Your personally identifiable responses will be confidential unless you otherwise approve me sharing with Microsoft.

This survey closes October 31, 2014.

I’ve posted the survey at talkingmoose.net as well. You only need respond just once.

Thank you for your help!

Microsoft releases Office for Mac 2011 14.4.4 Update

Microsoft has released the Microsoft Office for Mac 2011 14.4.4 Update. (113.5 MB) Installation requires first installing the cumulative 14.1.0 (SP1) update if running an earlier version of Office for Mac 2011.  According to the new update’s description it includes fixes for PowerPoint and Word as well as updated information for Outlook when configuring Office 365 accounts.

Fixes include:

  • Outlook  Updated the Add An Account descriptions to use “Exchange or Office 365″ and “Other Email” with simpler language.Add an Account
  • PowerPoint – Addresses random screen artifacts displayed when rendering complex objects such as 3D charts on high-resolution monitors in Presenter View.
  • Word – Addresses an issue detecting the correct keyboard language.

Users should quit all Office applications and web browsers prior to updating. This update is also available via the Microsoft AutoUpdate application. Select Check for Updates from the Help menu. It is also available for immediate download.

Microsoft releases Office for Mac 2011 14.4.3 Update

Microsoft has released the Microsoft Office for Mac 2011 14.4.3 Update. (113.5 MB) Installation requires first installing the cumulative 14.1.0 (SP1) update if running an earlier version of Office for Mac 2011.  According to the new update’s description it improves functionality for Outlook.

Fixes include:

  • Outlook – Now prompts for manual settings if it cannot automatically detect Exchange settings in environments using certain auto-proxy configurations.
  • Outlook – No longer deletes connections to shared folders opened using the Open Other User’s Folder command when certain server-side errors occur.
  • Outlook – No longer attempts to connect to public folders disabled or removed by the administrator on the server.

Users should quit all Office applications and web browsers prior to updating. This update is also available via the Microsoft AutoUpdate application. Select Check for Updates from the Help menu. It is also available for immediate download.

Mavericks Palatino font and Word 2011

The following info comes from Apple Discussions

Palatino is my favorite font. But since installing Mavericks, superscripting doesn’t work right in Microsoft Word.

According to Kurt Lang, author of Font Management in OS X the Palatino font supplied by Mavericks is flawed.

Two fixes:

1) Remove the Palatino font from the /System/Library/Fonts/ folder and use the same named font installed by Mountain Lion or Lion. Both work correctly.

    In Mavericks, Palatino is installed to the /System/Library/Fonts/ folder.
    In ML & Lion, that same (correctly working) font is installed to the /Library/Fonts/ folder.

2) Use Palatino Linotype, which is supplied with Office 2011, which also works correctly.

Please ask followup questions on the Apple Discussions post.

You need to report it to Apple Feedback so it can be logged and put in the queue to be fixed.

http://www.apple.com/feedback/macosx.html

Microsoft releases Office for Mac 2011 14.4.2 Update

Microsoft has released the Microsoft Office for Mac 2011 14.4.2 Update. (113.5 MB) Installation requires first installing the cumulative 14.1.0 (SP1) update if running an earlier version of Office for Mac 2011.  According to the new update’s description it addresses activation and application improvements.

Fixes include:

  • Office – Fixes an issue where users would need to repeatedly re-activate the software if running it on Macs with Fusion Drives.
  • PowerPoint – Fixes an issue where the Undo button would become unavailable after saving to a local drive.
  • PowerPoint – Fixes an issue where inserted YouTube video links would be lost after saving a file.

Users should quit all Office applications and web browsers prior to updating. This update is also available via the Microsoft AutoUpdate application. Select Check for Updates from the Help menu. It is also available for immediate download.

Lync for Mac 2011 14.0.8 provides Mavericks support

Microsoft has released its Lync for Mac 2011 14.0.8 update. This update resolves two issues:

Mavericks support now includes the following fixes:

  • Ability to download the address book file
  • Ability to play voice mail
  • Ability to request control of a shared desktop or application

Download the update from Microsoft’s site or choose Help menu > Check For Updates in any Office for Mac 2011 application. Administrators can capture the full download before running the installer by copying the package file from ~/Library/Caches/TemporaryItems.

Lync for Mac is not available to the general public. It is available to Microsoft volume license and Office 365 customers.

The case of the fractured firewall: Outlook for Mac causes DoS attacks

Preface: A big thank you to Patrick Fergus for his efforts and this article! He worked diligently with Microsoft support for several months to troubleshoot an issue that was effectively causing an internal Denial of Service (DoS) attack against his company’s firewall. The culprit? Outlook for Mac. And while working with Patrick, Microsoft discovered a second major issue with excessive open files caused by the licensing system in Office for Mac. His work contributed to the recently released Microsoft Office for Mac 2011 14.4.1 Update. Enterprise administrators will find his story very interesting.

William Smith
OfficeforMacHelp.com

Crashing firewalls

In late August 2013 our network administrator sent the following email:

“Over the past few days the firewalls used for outbound Internet access have been crashing frequently.  Yesterday I tracked the cause to Macs generating thousands of connections containing no data to the off-premise Hosted Exchange.  I dug through yesterday’s logs and identified the IP addresses and machine names listed below.”

Continue reading The case of the fractured firewall: Outlook for Mac causes DoS attacks

Microsoft releases Office for Mac 2011 14.4.1 Update

Microsoft has released the Microsoft Office for Mac 2011 14.4.1 Update. (113.5 MB) No 14.4.0 update was released. Installation requires first installing the cumulative 14.1.0 (SP1) update. According to the new update’s description it addresses security issues and includes application improvements.

Although Office for Mac’s code was updated to address a critical vulnerability, according to Microsoft Security Bulletin MS14-017 the security issue is “not applicable” to Office for Mac.

Fixes include:

  • Excel – Increases data validation control capabilities from 1024 to 2048 entries.
  • Lync/Outlook – Fixes an issue where Outlook would stop responding when sending a meeting invitation through Lync.
  • Outlook – Improved synchronization of the blocked senders list with Exchange Server 2013 and Exchange Online (part of Office 365).
  • Outlook – Improved ability to recover from network issues causing POP accounts to re-download messages in the Inbox.
  • Outlook – Improved ability to recover from network issues that prevent downloading the Offline Address Book with Exchange accounts.
  • Outlook – Imrpoved synchronization of folders when using Open Other User’s Folder with Exchange accounts.
  • Outlook – Fixes an issue where certain server errors returned to Outlook would result in excessive Exchange Server requests.
  • Outlook – Fixes an issue where meeting requests sent to distriubtion lists and the option to request responses is not selected to still prompt recipients to send responses.
  • Outlook – Fixes an issue where Outlook would check Active Directory for certificates first when sending an encrypted message rather than checking the local keychain’s cache of certificates.
  • Word – Fixes an issue where the pointer would disappear in sections of documents.

Users should quit all Office applications and web browsers prior to updating. This update is also available via the Microsoft AutoUpdate application. Select Check for Updates from the Help menu. It is also available for immediate download.

Office for iPad – how to activate

Microsoft released native iPad apps for Word, Excel, and PowerPoint.joining the existing iOS apps OneNote, Lync, OneDrive, OneDrive for Business, and an OWA app for Exchange-based email.

While these apps are free, they do require a subscription to activate. Otherwise they are read only.

With the free apps, you can read Word documents, use Excel data and present with PowerPoint. With an Office 365 subscription, you can edit and create new documents with the iPad. An Office 365 subscription not only gets you the complete Office apps for iPad, but also always-up-to-date versions of Office for PC and Mac.

This YouTube video shows you how to activate with a home, work, or school account.

Don’t have a subscription? Check out Office 365 Home Premium 1yr Subscription Key Card $67.15 Installs on 5 Mac/PCs

Download the apps at appstore.com/microsoftoffice

Move your Entourage contacts to Apple Contacts in Mavericks

A user recently asked for help migrating her contacts from Entourage’s Address Book to Apple Contacts.

I use both categories and the custom fields for my contacts. Some contacts have multiple categories. I need to retain this information. Many of my contacts are folks that without their photo or category I wouldn’t remember who they are.

Since Sync Services has been discontinued in Mavericks, you have to manually move your data unless you can revert to an older OS X and use Sync Services to move your data to Apple Address Book. Continue reading Move your Entourage contacts to Apple Contacts in Mavericks