Office for Mac 2008 and 2011 are both compatible with OS X 10.9.0 Mavericks. Some users have no issues while others are having minor issues and a few users are having major issues. If you have not upgraded, I suggest you wait until 10.9.1 or 10.9.2 is released.
Be sure to backup first and read Apple Discussions for all the latest news. Mavericks has had serious issues with hardware especially Western Digital drives. Some printers have not upgraded their drivers. Be sure to fully explore that your hardware and apps are compatible before making the plunge. RoaringApps provides a table showing compatibility with the different versions of OS X and iOS.
Sync Services is no longer supported on Mavericks. Syncing with an iPhone via iTunes is not supported on Mavericks. See What are my options to sync below.
Non-English versions of Office for Mac 2011 are having issues with Mavericks. Until Microsoft issues updates, some users have found this fix to work. [Added Nov 20, 2013 - Update 14.3.9 issued a fix for Polish Word]
The Microsoft Error Reporting Tool (MERP) and Mavericks is not playing nice. Disable if you see crashes involving MERP. Open MERP then select to deactivate in Preferences.
Office for Mac 2008
Office 2008 has some minor quirks like opening a new compose window when you launch Entourage. In fact, all the Office 2008 applications open with a new window. I don’t consider this a show stopper but a minor inconvenience. Since Office 2008 is End of Life software there will be no fixes.
See this article for a workaround. Office 2008 apps open with new window after upgrading to Mavericks
Office for Mac 2011
Most of the issues reported with Office 2011 have had more to do with the Mavericks upgrade process than incompatibilities with Office 2011. Mavericks has not been a smooth upgrade for all users. Even Apple Mail has had serious issues. If you upgraded over Snow Leopard you would most likely experience more issues than upgrading over Mountain Lion or doing a clean install.
Identify the source of your problem…
If you are having any issues with Office for Mac after upgrading to Mavericks:
- Test in a new User
- Download and run EtreCheck
- Verify your Fonts
- Check for Identity issues by testing in a new Identity
- Check permissions
- Run Keychain First Aid in Applications/Utilities
Testing in a new User will quickly tell you if the problem is system wide or if it’s your User’s folder that contains the problem.
CREATE A NEW USER More info
Go to System Preferences –> Create a New User in Accounts. Switch to the New User by logging out/in or use Fast User Switching.
Open your Office applications. Icons won’t be in the Dock in the new User. Go to Applications to open.
Do you still see the issue?
- If yes, then the problem is with your base files.
- If no, then the problem is in your User’s folder.
Testing Files in new User
Move your Office data to the Shared folder for testing in the new User. (Don’t forget to move back after testing)
When you “Switch Users”, you can access the data in the Shared folder.
After you log into the new test User, drag from Shared (it actually copies). Make sure you have free space on your drive. This will duplicate the data.
If you are testing your Outlook Identity, any POP mail you download into the Identity in the test User will not be available unless you set to “leave on server” in Account > Advanced settings/Server.
Log out of the new test User when testing is complete. You can delete this User after testing or keep it for future testing situations.
EtreCheck is meant to be used with Support Communities to help people help you with your Mac. EtreCheck will generate a system report that may highlight what is happening with your system. Look for items marked in red when reading your report. Read this page for info on what the report sections means.
Mavericks has major stability issues with older code, specifically…
These have been discontinued by Apple since Mac OS 10.4, but still people have them installed! They are responsible for making changes at a system level. Remove them all or spend time ensuring ALL related software is up to date. You need a very good reason to have anything installed in here.
These also load third party code, but they insert it into the ‘core’ of the OS. These can be safe, however you must ensure the related tools or apps are up to date, otherwise the system is basically built upon quicksand. Remove them all & see if the OS works better.
Launchd jobs: several types
LaunchAgents – Stored in /Library/LaunchAgents
LaunchDaemons – Stored in /Library/LaunchDaemons
User LaunchAgents – Stored in /Library/LaunchAgents
These are all background jobs, they are not necessarily bad, but if they are loading old code it could be doing untold damage to the performance & stability of the entire OS. Focus on the System level jobs (the ones inside /Library – the system level) & ‘failed’ jobs.
EtreCheck gives a status on launchd jobs…
[loaded] – a running job
[not loaded] – jobs that are set not to run, basically harmless, remove them unless you plan to use the associated software (if it is up to date)
[failed] – jobs in a crashed or unknown state, it could be forking processes or using all the system resources, remove these
User login items:
Applications and helpers that are managed inside ‘Systems Preferences > Users and groups > Login Items tab’.
These are loaded at the ‘User level’, consider removing all of them whilst you troubleshoot. When you decide to re-add them ensure the software is up to date.
3rd Party Preference Panes: & Internet Plug-ins:
/Library/PreferencePanes/ and ~/Library/PreferencePanes/
/Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/
~/ is your home folder, use the Finders ‘Go menu > Go to Folder…’ to open the hidden ~/Library folder.
Once again these items all must be up to date, or remove them from your system. If the prefpanes manage additional software use the uninstaller or see the developers site for uninstall instructions.
Read the list of plug-ins carefully, there are often duplicate Flash player versions that won’t help stability, it’s just wasted space too.
Top Processes by Memory:
Top Processes by CPU:
‘Memory & CPU hogs’ will be shown here – if it is using a huge amount of RAM or CPU, check it is up to date.
Virtual Memory Statistics
How much memory is being used for applications & services on the computer.
The critical items to look at are:
page-ins – writing files from disk to memory (this is completely normal)
page-outs – writing memory to disk. This is a slow process, it’s a sign your machine has run out of RAM.
Have a known good backup before you modify the system, reboot after removing anything that loads as the system, basically anything inside /Library. You can move the files in question to another disk or folder if you want to be extra careful, just make sure the original files don’t still exist.
Run Repair Permissions
- Open Disk Utility in your Applications/Utility folder.
- Click on the First Aid tab and select Repair Permissions
- Click on the icon for your boot volume.
- Click the repair permissions button.
Run Keychain FirstAid
- Open Keychain Access in Applications/Utilities.
- Under Keychain Access in the Menu bar select Keychain First Aid.
- Enter your password and select Repair.
- You will probably get some items colored red. Click ‘Repair’ again until all is clear.
Windows resized and moved?
- Open System Preferences under the Apple in the Menu bar
- Select Displays
- Click on Resolution: select “scaled,” and then back to “best for display.”
Use OS X Recovery Disk Assistant to reset YOUR files and folder permissions. How to
You can also run Repair Permissions and Repair Drive from the Recovery drive. You cannot run Repair Drive while booted from that drive.
Some users have found that re-installing Mavericks has helped. You can do this in Recovery drive too. It does not erase your data, but like a combo updater it installs the OS X files again.
Send & Receive Errors
Deleting an account and adding it back can resolve issues with Send & Receive. If that fails, testing in a new Identity will eliminate any issues with your current Identity.
- Open Database Utility by hold down the Option key when launching Outlook.
- Click on the + and add a new Identity.
- Set as default.
- Open Outlook in the new Identity.
- Enter your account and see if it will Send & Receive.
- If you have a POP account be sure you select to “leave on server” after downloading.
- If the new Identity solves yur problems, see this link: How to move your data to a new Identity
New in Mavericks System Preferences, you’ll find Internet Accounts. Currently Outlook for Mac does not use the Preference pane to enter accounts, but Apple Mail does. If you are using Apple Mail and are having issues with an account, delete and add here and not in Mail > Accounts.
Remove Duplicate Fonts
See instructions here to remove duplicate fonts using Font Book.
This example is for French Office, substitute your language in instructions. This can break future updaters from properly updating your software. Use at your own risk.
Change to English en.lproj
- Applications > Microsoft Office 2011
- Select Word
- Control-Click (Right-click) on Word and select Show Package Contents
- Contents > Resources
- Change FOLDER name from fr.lproj to en.lproj
Sync Services is no longer supported in Mavericks. Syncing with an iPhone via iTunes is not supported on Mavericks. This has a big effect on Outlook users that want to sync to their iPhones and iPad with Apple Calendar and Address Book.
Outlook 2011 does not support CalDAV or CardDAV. These protocols are required to sync to iCloud, Google, Yahoo etc. I doubt we will see CalDAV & CardDAV added to Outlook 2011 since it’s already 3 years old. Hopefully a new version is in the works and we’ll see then if Microsoft decides to add support or stick with Exchange only for sync options.
Your only option to continue using Outlook and sync your data to your iPhone and iPad would be to use Exchange. Microsoft now offers Exchange online for $4/month. Otherwise, you can move to Apple Mail and use Calendar and Contacts to sync via iCloud or manually enter data in both Outlook and Apple contacts and calendar.
If sync using CalDAV and CardDAV is a feature that you consider useful, be sure to let Microsoft know by sending them feedback. The more reports they get the higher it gets on the list. http://www.microsoft.com/mac/product-feedback