Work around for command line installs of SP2 for Mac Office 2011

Work around for command line installs of SP2 for Mac Office 2011

Symptom:

Command line installs of Service Pack 2 for Mac Office 2011 may fail.

Cause:

This is due to a problem with a script that cleans up the temporary folder used during the installation. This issue has been seen with Lion and can also occur on any Mac OS if multiple command line installs are done at the same time.

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Error: Your identity is older than this version of Outlook

DO NOT DOWNLOAD Service Pack 2 (SP2) 14.2.0. This update contains problems that were fixed in 14.2.1. You can go directly from 14.1.0 or higher to 14.2.1. SKIP the 14.2.0 updater. [Added May 3, 2012]

If you get the following error “Your identity is older than this version of Outlook” you will need to revert to Office 2011 v14.1.4 in order to repair your identity.

If you want to remove Office 2011 v 14.2.0 . . .

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How to revert to Microsoft Office for Mac 14.1.4 after upgrading to SP2

If you need to revert to a previous version of Microsoft Office for Mac after a bad update, it’s a fairly easy process as long as you have a backup on Time Machine or other backup like a CCC or SuperDuper clone. If you do not have a backup copy of your Microsoft Office 2011 folder, you will need to re-install Office.

Note: Before you revert, you will need to delete the Exchange and IMAP . . .

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Service Pack 2 (SP2) 14.2.0 is now available to download

DO NOT DOWNLOAD Service Pack 2 (SP2) 14.2.0. This update contains problems that were fixed in 14.2.1. You can go directly from 14.1.0 or higher to 14.2.1. SKIP the 14.2.0 updater.

Microsoft released Service Pack 2 (SP2) 14.2.0 on April 12, 2012. You can download via the Autoupdater or directly from Microsoft downloads.

All browsers need to be quit along with SyncServices, Microsoft Database daemon and all Microsoft applications. The easy way to do this . . .

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Service Pack 2 (SP2) 14.2.0 Warnings for Outlook users

Microsoft released Service Pack 2 (SP2) 14.2.0 on April 12, 2012. Before you update be aware of the following issues.

The update moves several Microsoft User Data (MUD) files to ~/Library/Application Support/Microsoft/Office/, but does not remove the originals. Unfortunately, some of the files are not copied. Microsoft Office for Mac 2011 Service Pack 2 (version 14.2) is not supported with Kerio Connect at this moment. They recommend their customers to not install this update. http://www.kerio.com/blog . . .

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Office 2004 and Flashback Malware

We started seeing reports recently that Office 2004 failed to open. For some users, it was a result of being infected by the Flashback Malware that exploited a vulnerability in unpatched security holes in Java. Apple released a Java update April 3 that will block future attempts but it will not remove the infection from your computer. Update your computer now! Download directly from Apple Downloads or run Software Update under the Apple in the . . .

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