[Jun 12, 2015 Since this article was written, Sync Services have been depreciated. The following info would only be useful if you are running an older version of OS X. Outlook will only sync via Exchange. There is no sync for local contacts and calendars. Office 2016 Preview does not offer sync to CalDAV and CardDAV needed to sync to Apple’s iCloud or Google Contacts and Calendars.]
Sync Services continues to be a hot topic for Outlook 2011 POP and IMAP users. If you don’t know what type of account you have, see below. This article will answer the most frequently asked questions for sync. For additional sync questions see this page for help.
What are Sync Services?
Sync Services is a central database on your Mac that keeps track of applications and devices that share information. Currently, you can only sync contacts, but calendar sync is coming. Exchange accounts do not rely on Sync Services. You will be able to sync your email, calendar, contacts and tasks if you have an Exchange account.
When can we expect Sync Services for calendar events?
We will add calendar sync support through Sync Services in the first half of 2011 (background on why it isn’t available today here).This update will solve for customers looking not running Exchange to sync their Outlook calendar across devices such as iPhone or Mobile Me.
You can also read this article, Microsoft explains decision to delay calendar sync in Outlook for Mac
How will I know when Sync Services is available for calendar sync?
What are my options until Sync Services is available for calendar events?
Option 1: Use iCal. When Sync Services becomes available all your iCal events will sync back to Outlook.
Option 2: Use Entourage and sync via iCal. Entourage will work with Word 2011, Excel 2011, PPT 2011.
Option 3: Get a Hosted Exchange account This page rates several services.
Can I sync my Google calendar, iPad, Windows Live, Yahoo accounts?
At this time, Outlook for Mac does not sync with web-based calendars such as Windows Live Calendar or Google Calendar. When sync to iCal is enabled, you could then use iCal to sync to Google calendars. Outlook does not support CalDAV at this time.
|POP||No||Leave on server** will allow you to download on another client or device, but it will not reflect read or reply status.||No||No|
|IMAP||No||Yes, will reflect actions like reply, read, deleted on all other clients and devices||No||No|
|Gmail||No||Yes, Gmail offers both POP & IMAP for free.||No, however if you sync to the Apple Address Book this can sync to Gmail contacts.||No|
|MobileMe***||No for POP & IMAP. Expected resolution in first half of 2011.||Yes, offers both POP & IMAP||Yes, you can sync your MobileMe contacts if it’s enabled in Mobile Me preferences||No|
|Yahoo||No||Yes. POP & IMAP. Yahoo requires a paid account to download with an email client||No||No|
|Windows Live||No||POP only. There is no IMAP option for Mac users.||No||No|
* Outlook does not support Exchange 2003. If you can enable IMAP on your Exchange 2003 server you can use Outlook to view your account via IMAP. You will not have access to your calendars or contacts.
** POP accounts allow you to select “leave on server” as an option. If you never delete from the server, you need to make sure you are aware of the size limit your ISP has set for your account. In addition, if the ISP reboots their server, the message IDs will be reset and Outlook will download all your messages again. I suggest that if you want to store all your messages on the server that you log into your account with your web browser and create a folder to archive your messages. Move older emails out of the Inbox. Outlook only downloads from the Inbox. Your best option is to switch to IMAP.
Open Accounts under Tools in the Menu bar. Select your account from the list. At the top of the window, it will show account name and type.