Outlook 2011 will not reply, fwd or create new emails

Problem: New Message, reply, or forward window does not open in Outlook for Mac 2011

Fix: Re-install Safari

http://www.apple.com/safari/download/

See this Microsoft KB 2456873 if re-installing Safari does not fix your problem. Also see Quit Safari to install or update Office 2011 to understand the relationship between Outlook and Safari.

Be sure to follow us on twitter to get tips and fixes for Office 2011.

. . .

Continue Reading: Outlook 2011 will not reply, fwd or create new emails

Quit Safari to install or update Office 2011

You might have seen the directions to quit Safari before installing or updating Office 2011. If you are wondering why…. Office 2011 installs Internet Plugins ( SharePointBrowserPlugin.plugin SharePointWebKitPlugin.webplugin). Outlook also uses the Safari WebKit for rendering HTML so if Safari is left open when installing this could result in problems.

The installer only looks for the three most popular browsers (Safari, Chrome, and Firefox) to quit. If you are running another browser be sure to . . .

Continue Reading: Quit Safari to install or update Office 2011

Fix for PPC users on Tiger updating Office 2008

Office 2008 users on a PowerPC (PPC) running Tiger (10.4.xx ) that applied the Microsoft Office 12.2.7 updater might need to do this fix in order for the Microsoft AutoUpdater (MAU) to work correctly.

Locate this folder: Library/Application Support/Microsoft

Option 1: If you have not installed 12.2.8 updater….

Remove the MAU and MERP folder (just trash them), and then run the 12.2.8 update. They will get the correct version of MAU and MERP. Restart . . .

Continue Reading: Fix for PPC users on Tiger updating Office 2008

Microsoft Office for Mac 2011 14.0.2 Update available

Microsoft released the second updater for Office 2011 today. The updater is available for direct download or via Microsoft AutoUpdate. The updater installs on 14.0 and 14.0.1. There have been no reports of issues installing, but it’s still early. Add your comments below to report your experiences installing and if you also see any improvements.

Stability is improved.

This update fixes an issue that causes Outlook to crash or close unexpectedly sometimes when . . .

Continue Reading: Microsoft Office for Mac 2011 14.0.2 Update available

Microsoft Office 2008 for Mac 12.2.8 Update released

Microsoft Office 2008 for Mac 12.2.8 Update now available via Microsoft AutoUpdater or by direct download. If you installed 12.2.7 and were experiencing problems, it’s unclear at this time if the updater will fix those issues or if you will need to re-install Office. This updater requires 12.2.1 to be installed.

Before updating Office, I suggest archiving (zipping) your Office folder or making a duplicate if you do not have a Time Machine backup of . . .

Continue Reading: Microsoft Office 2008 for Mac 12.2.8 Update released

Use EagleFiler to archive Outlook & Entourage messages

Office for Mac users are waiting on many applications to include Outlook capability. Michael Tsai has updated both EagleFiler and SpamSieve for Outlook. C-Command Software has been around since 2002 and Michael is well known in Mac circles as being responsive to users and creating solid applications that are easy to use. Check out his reviews here.

Use EagleFiler to archive your email messages. EagleFiler works with both Entourage and Outlook. I especially recommend that . . .

Continue Reading: Use EagleFiler to archive Outlook & Entourage messages