Logon failure for Exchange users: Mail could not be received at this time.

When connecting to an Exchange mailbox Entourage user sees the following error repeatedly. User enters correct credentials (username, password & domain) but same error comes back again thus effectively entering a never ending loop.

Amir Haque has updated info on his blog about the cause of this problem and the solution. Read Continued Credentials Prompt in Entourage Connecting to Exchange Mailbox

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1 comment to Logon failure for Exchange users: Mail could not be received at this time.

  • yaasin

    I had the exact same issue and it drove me mad, in my case it would seem that the user had created a local account with the same password as the Windows Active Directory domain account. removing the password from the local mac pro and Imac fixed the issue