MacBU releases Office 12.1.4 update, fixes meeting invite bug

At Noon CDT today Andy Ruff with the Macintosh Business Unit (MacBU) at Microsoft posted an entry on the Mac Mojo blog announcing an update that fixes a recent meeting invite bug in Entourage 2008. This release comes just two weeks and two days after the release of the Office 12.1.3 update, which introduced the bug and is the fastest update release for current and past Office products.

The update is currently available for download . . .

Continue Reading: MacBU releases Office 12.1.4 update, fixes meeting invite bug

MobileMe Error: This message could not be delivered

Sending messages in Entourage from your me.com or mac.com account results in an error “this message could not be delivered….” Use these setting to fix. . . .

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Troubleshooting Crashes and Connection Errors

When you are experiencing problems with Entourage, you want immediate answers. You can ask on one of the support forums like the microsoft.public.mac.office.entourage newsgroup, but you might have to wait to get an answer. I suggest starting with a search on the Entourage Help Page.

[public newsgroups have been closed. Ask on the Microsoft Product Forums]

If you want a quick answer. These pages, in particular, are good starting points:

Most Popular Questions The Error . . .

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Update on 12.1.3 problems for Exchange users

MacBU has identified the root cause of error -17997 and is working on an update to correct the issue. The release date has not been determined yet, but given the severity of the issues, it will be as released with urgency. . . .

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Unable to establish a secure connection warning continues for some users

Some Entourage users are continuing to see the following warning error after updating to 12.1.3.

Unable to establish a secure connection to xxxxx.com because the server name or IP address does not match the name of IP address on the server’s certificate. If you continue, the information you view and send will be encrypted, but will not be secure.

See Amir’s blog post SSL Warning Issue in Entourage 2008 for help and more details on . . .

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Emails and Events Appear as a Folder With Subject.eml

Events and Messages appearing as a folder with subject.eml. . . .

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Revert to a previous version after a bad update

Before installing any update for Microsoft Office, archive (zip) a copy of the Office folder so you can easily revert if something goes wrong. . . .

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Update on 12.1.3 problems Part 2

A workaround for Exchange users experiencing problems involving meeting invitations after installing 12.1.3 is to create a new Identity. Create your Exchange account before adding any additional accounts. . . .

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Update on 12.1.3 problems

MacBu acknowledges problem for Exchange users that have applied the 12.1.3 update. A workaround was posted for users. . . .

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Office 12.1.3 update breaks sending Exchange meeting invitations

[Update: This problem has been fixed in the Office 12.1.4 update. Read MacBU releases Office 12.1.4 update, fixes meeting invite bug.]

MacBU released its Office 12.1.3 updater last Tuesday and by October 16 nearly two dozen users in the Microsoft Entourage newsgroup were beginning to report that they are unable to send meeting invitations.

The specific error message is Unexpected data was encountered with Error: -17997.

. . .

Continue Reading: Office 12.1.3 update breaks sending Exchange meeting invitations