MacBu released a new installer for the Office 2008 Update 12.0.1 today. This is not new Office bits to be installed, but the installer itself that was changed. This change was a result of problems experienced by some Office 2008 users having a failed update to 12.0.1. If you are one of the unfortunate few that had problems, this patch is for you. If you were able to successfully update to 12.0.1 then you do not need this patch.
Use the Remove Office tool to completely remove Office.
/Applications/Microsoft Office 2008/Additional Tools folder
This will not require you to run the Setup Assistant again. If you do want the Setup Assistant to run, you will need to delete your Microsoft preferences OR manually run the Setup Assistant in the /Applications/Microsoft Office 2008/Office/ folder.
Remove Office does not remove any documents or personal settings you have saved. However, there are rare cases after running an installer where data goes missing. Making a backup is always advised when updating software. The folder you need to backup is your Microsoft User Data folder located in Documents.
YOUR USER FOLDER/Documents/Microsoft User Data
Tips: Eject your Time Machine drive to speed up the installer looking for volumes with Office installed. During the install process if it appears to stall with a spinning rainbow, give it some time, then some more time and lastly even more time. It will eventually come out of the apparant crash and finish.
Note: “About one minute remaining” is not Earth time. (big grin)
After you run the Remove Office tool, reinstall Office 2008 from your original DVD, and then restart your computer. It’s important that you restart your computer before you install the 12.0.1 update, so don’t forget to do it.
After your computer restarts, use AutoUpdate to check for updates, and then download and install the 12.0.1 Update. Optional to restart after updating. Why not, just to cover all bases?
Users that have modified, moved or changed Office:
Any change to an Office 2008 application can prevent an upgrade for installing successfully. So anyone who modifies the info.plist or makes other changes to the application is preventing themselves from getting upgraded. If you run into problems during installation of the update, try any of the following:
- Move the Microsoft Office 2008 folder back to the Applications folder on your startup drive
- Change the Microsoft Office 2008 folder back to its original name
- Restore any files or other items that were removed from the Microsoft Office 2008 folder
Do not run scripts or engage in processes that modify the applications in the Microsoft Office 2008 folder.
- There is a script out that someone has put together that modifies the info.plist for Word, PowerPoint, and Excel to help with interactions with Safari. Because the info.plist has been modified, the patch installer no longer recognizes the application as the ones that were installed
- There is an application out on sourceforge.net that will modify the resource bundles. Like the above issue, the application bundle has been changed and as such the patch installer no longer recognizes the application as one that has been installed by Microsoft.